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AI CLASSMATES > Blog > AI News > The Great Displacement: How Wall Street AI Gains are Reshaping the Global Banking Workforce
Wall Street AI Gains are Reshaping the Global Banking Workforce
AI NewsFINANCE AI

The Great Displacement: How Wall Street AI Gains are Reshaping the Global Banking Workforce

Tom Melvin
Last updated: December 18, 2025 6:52 pm
By Tom Melvin
15 Min Read
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Wall Street AI Gains are Reshaping the Global Banking Workforce
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The date is December 18, 2025, and the financial world is witnessing a transformation that was once the stuff of science fiction. On trading floors from Manhattan to London, the frantic energy of human brokers is being replaced by the silent, lightning-fast processing of enterprise artificial intelligence. The narrative of 2025 has moved beyond mere experimentation. Today, the world’s largest financial institutions are reporting massive productivity gains, but these victories come with a significant asterisk: the banking industry is planning for a future with far fewer people.

Contents
  • The New Era of Banking Efficiency
  • Major Banks and the AI Roadmap
    • Goldman Sachs and the “OneGS 3.0” Initiative
    • Citigroup and the Developer Revolution
    • Wells Fargo and the Philosophy of “More with Less”
  • The Technical Engine: How AI is Changing Daily Tasks
    • Document Analysis and Investment Research
    • Risk Management and Compliance
    • Client Onboarding and Service
  • The Reality of Workforce Reduction
    • The Iceberg Index of Displacement
    • The Impact on Entry-Level Professionals
  • Economic Implications and the S&P 500
    • AI Capex and the 2026 Forecast
    • The Shift from Enablers to Adopters
  • The Future for Financial Professionals: How to Survive
    • The Rise of the “AI Pilot”
    • Strategic Areas for Human Talent
  • Regulatory Hurdles and Ethical Concerns
  • Wall Street’s AI gains

For decades, Wall Street was a bastion of human intuition and relationship-driven dealmaking. While technology has always played a role, the current shift toward generative AI and agentic systems represents a fundamental decoupling of labor from output. Executives at major firms like JPMorgan Chase, Goldman Sachs, and Citigroup are no longer just talking about the potential of technology; they are presenting hard data that shows how machines are doing the work of thousands.

The New Era of Banking Efficiency

According to recent reports from late 2025, the efficiency gains within the banking sector have exceeded even the most optimistic projections. JPMorgan Chase, the largest bank in the United States, recently revealed that its AI-driven productivity impact has doubled in a single year. The bank reported moving from a 3 percent productivity lift to a staggering 6 percent. While these numbers might seem small to an outsider, in the world of high finance, they represent billions of dollars in saved costs and generated value.

The shift is particularly visible in operations. Marianne Lake, the head of consumer and community banking at JPMorgan, noted during a recent financial services summit that productivity for certain operation specialists could grow by as much as 40 to 50 percent. When a single employee can suddenly do the work of one and a half people, the mathematical conclusion for a corporation is clear. If output requirements remain stable, the total headcount must inevitably shrink.

Major Banks and the AI Roadmap

As we look at the live market data from this week, the stock market continues to reward banks that aggressively adopt automation. The S&P 500 has seen a 15 percent rise throughout 2025, largely driven by the “adoption trade” where investors pivot from companies that build AI to the companies that use it effectively.

Goldman Sachs and the “OneGS 3.0” Initiative

Goldman Sachs has been at the forefront of this transition. An internal memo recently detailed the bank’s “OneGS 3.0” strategy, which prioritizes the use of AI in sales, client onboarding, and regulatory reporting. By automating the manual data entry and due diligence processes that used to take weeks, the bank is aiming to significantly lower its overhead. However, the memo also contained a stark warning for staff: hiring slowdowns and targeted job cuts are part of the plan to ensure that AI-driven efficiency translates directly to the bottom line.

Citigroup and the Developer Revolution

At Citigroup, the focus has been on the technical backbone of the institution. The bank recently announced that its AI implementation has freed up roughly 100,000 hours for developers per week. By using generative AI to write code, conduct software testing, and manage legacy system migrations, Citigroup is effectively doing the work of an entire small city of programmers through automated scripts. This “coding uplift” has allowed the bank to accelerate its digital transformation without the need for a proportional increase in technical staff.

Wells Fargo and the Philosophy of “More with Less”

Charlie Scharf, the CEO of Wells Fargo, has been remarkably candid about the future of the workforce. While the bank has not yet engaged in mass layoffs specifically attributed to AI, Scharf has stated that the institution is “getting a lot more done” with the same number of people. He explicitly mentioned that management is identifying areas where they can do more with fewer employees, signaling that as attrition occurs, many roles will simply not be refilled.

The Technical Engine: How AI is Changing Daily Tasks

To understand why banks are planning for fewer people, one must look at the specific tasks that are being automated. These are not just “basic” tasks; they involve complex analysis and decision-making that previously required years of experience.

Document Analysis and Investment Research

In the past, an army of junior analysts would spend their nights reading through thousands of pages of SEC filings, earnings transcripts, and news reports to find a single piece of actionable data. Today, large language models (LLMs) can ingest that same volume of data in seconds. These systems can summarize key points, highlight discrepancies in financial statements, and even suggest trade ideas based on historical patterns.

Risk Management and Compliance

Regulatory reporting is one of the most significant costs for modern banks. The “OneGS 3.0” initiative at Goldman Sachs specifically targets this area. AI systems can now monitor transactions in real time, identifying potential money laundering or fraud with a precision that humans cannot match. These systems do not get tired, and they do not make “fat-finger” errors. As a result, the massive compliance departments that banks built up after the 2008 financial crisis are now seeing their headcounts dwindle.

Client Onboarding and Service

Even the client-facing side of banking is changing. Virtual assistants like Bank of America’s “Erica” have evolved from simple chatbots into sophisticated financial advisors. They can handle complex queries about mortgage rates, account transfers, and investment portfolios. This shift allows banks to maintain high service levels while reducing the number of physical branch workers and call center employees.

The Reality of Workforce Reduction

The term “job displacement” is often used as a polite euphemism for layoffs. In 2025, the reality of this displacement is becoming impossible to ignore. The IMF (International Monetary Fund) and the World Economic Forum have both issued reports this year warning that the financial sector is uniquely vulnerable to AI-related job losses.

The Iceberg Index of Displacement

Research from MIT suggests that we are currently seeing an “Iceberg Index” of displacement. Only about 10 to 15 percent of the job losses are visible as mass layoffs that trigger the WARN Act (Worker Adjustment and Retraining Notification Act). The rest is happening below the surface. This “invisible” displacement occurs through:

  1. Natural Attrition: When an employee leaves, their role is automated rather than rehired.
  2. Distributed Cuts: Large firms are laying off small groups of 40 to 45 people across different regional offices to avoid the public scrutiny of a single large-scale layoff.
  3. Hiring Freezes: The refusal to hire entry-level talent, which is creating a “lost generation” of junior bankers.

The Impact on Entry-Level Professionals

Perhaps the most concerning trend in late 2025 is the collapse of entry-level hiring in finance. Historically, the “analyst program” was the entry point for almost everyone on Wall Street. Today, because AI can perform the data-gathering and spreadsheet tasks usually assigned to 22-year-olds, these programs are being slashed. Unemployment among 20-to-30-year-olds in tech-exposed finance occupations has risen by nearly 3 percentage points since the beginning of 2025.

Economic Implications and the S&P 500

For investors, the news of a leaner workforce is often greeted with enthusiasm. Lowering the “efficiency ratio” (the cost of doing business relative to revenue) is the holy grail for bank CEOs.

AI Capex and the 2026 Forecast

As of December 18, 2025, the consensus estimate for AI-related capital expenditure (capex) by major banks and tech companies for 2026 is reaching $527 billion. This is a massive increase from the previous year. Investors are looking past the initial costs of building these systems and focusing on the long-term margin expansion that comes from a reduced payroll.

Analysts at UBS Global Wealth Management expect the S&P 500 to reach 7,700 points by the end of 2026, a 15 percent gain from current levels. A significant portion of this growth is predicated on the belief that large-cap companies, particularly in the financial sector, will successfully integrate AI to drive record profits with fewer human workers.

The Shift from Enablers to Adopters

In 2024, the “AI trade” was all about the companies making the chips and the software. In late 2025, the market has shifted its focus to the “adopters.” Wall Street banks are the premier example of these adopters. By using the tools created by the tech giants, they are transforming their internal economics. The dividend yields and buyback programs of banks like JPMorgan and Bank of America are being supported by the savings generated through automation.

The Future for Financial Professionals: How to Survive

If you are a professional working in the financial sector today, the message from Wall Street is clear: the skills that got you here will not be the skills that keep you here. The “human in the loop” is still necessary, but the “loop” is getting smaller.

The Rise of the “AI Pilot”

The workers who are thriving in this environment are those who act as pilots for AI systems. Instead of spending hours building a model, these professionals spend their time auditing the AI’s output, ensuring it meets regulatory standards, and applying a layer of ethical and strategic judgment that machines still lack.

Strategic Areas for Human Talent

While “process” roles are disappearing, certain areas remain resilient:

  • Complex Negotiation: High-stakes mergers and acquisitions still require the human ability to read a room and build trust.
  • Relationship Management: High-net-worth clients still want to speak to a human when it comes to their family’s legacy.
  • AI Oversight and Governance: There is a growing demand for professionals who understand both the financial markets and the technical limitations of AI models.

Regulatory Hurdles and Ethical Concerns

The rapid adoption of AI has not gone unnoticed by regulators. The Federal Reserve and the Office of the Comptroller of the Currency (OCC) have updated their guidance (specifically the SR 11-7 standards) to include more rigorous testing for AI models.

There is a fear that if every bank uses similar AI models to make trading decisions, it could lead to “flash crashes” or systemic instability. If the AI “decides” that a certain sector is too risky and every bank’s algorithm tries to exit at the same time, the human safeguards currently in place might not be fast enough to stop a collapse.

Furthermore, the social cost of mass displacement is becoming a political issue. In a world where the financial sector generates record profits while employing fewer people, the debate over “automation taxes” and universal basic income is moving from the fringes to the mainstream of political discourse.

Wall Street’s AI gains

Wall Street’s AI gains are no longer a theoretical benefit. They are a lived reality that is showing up in quarterly earnings reports and productivity metrics. As we move toward 2026, the trend of “doing more with less” will only accelerate. The banks of the future will be leaner, faster, and more profitable than ever before, but they will also be much lonelier places for human workers.

The transformation of global finance is a blueprint for what is coming to every other sector of the economy. For the leaders of Wall Street, the focus is on efficiency and shareholder value. For the millions of people who make their living in the financial world, the challenge is to adapt to a landscape where the machine is no longer a tool, but a colleague that might eventually take their seat.

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